Master scheduling is the heartbeat of every manufacturing and distribution process. In fact, there is no more important process within manufacturing. This up-to-date “how-to” guide explains how master scheduling integrates with Lean and Six Sigma to create the perfect environment for robust control and continuous improvement. World Class Master Scheduling will help organizations establish rules of engagement and set the stage for maximum effectiveness of both Lean strategies and Six Sigma in the scheduling process. The author describes the need for cooperation with the demand side of the organization and how to achieve high-performance results. This desk reference is a must for operations managers, production supervisors, planners and schedulers, and Lean, Six Sigma and ERP practitioners and consultants. About the Author: Donald H. Sheldon Donald H. Sheldon is president of DH Sheldon & Associates, an international consulting firm headquartered in New York. As a practitioner, this leading expert previously served as Director and General Manager of The Raymond Corporation’s Worldwide Aftermarket Services Division and as Vice President of Global Quality and Six Sigma Services for the NCR Corporation. Prior to forming his own firm, Mr. Sheldon was Vice President for BUKER, Inc, of Chicago, a world recognized leader in management education and consulting. He has been published in numerous magazines and journals and is author of the book Achieving Inventory Accuracy and was co-author of The Road to Class A Manufacturing Resource Planning (MPR II). He has been a frequent speaker at colleges, international conventions and seminars and he is certified by APICS as CFPIM (Certified Fellow in Production and Inventory Management) and as CIRM (Certified in Resource Management).